Thursday, 2 October 2014

IIT JAM 2015: Top 15 Frequently Asked Questions (FAQs)

Joint Admission to Master of Science (JAM) is conducted by Indian Institute of Technology for candidates who wish to take admissions to Integrated PhD degree programmes at IISc Bangalore and MSc (two years), Joint M.Sc.-Ph.D., M.Sc.-PhD dual degree, M.Sc.-M.Tech., M.Sc.-M.S.(Research)/PhD dual degree and other post-Bachelor's degree programmes at IITs.
Listed below are the Frequently Asked Questions (FAQs) about IIT JAM 2015 application process and their answers:
Question 1: How do I apply ONLINE?
Answer: Go to the link How to apply? read the instructions and apply using the JAPS link provided in JAM 2015 website.
Question 2:  Can I use one E-mail address to fill multiple application forms?
Answer: No, one E-mail address can be used to submit only one application form.
Question 3: I have a problem in logging in to the JAPS website? What do I do?

Answer: If you have forgotten your Enrolment ID only or did not receive your Enrolment ID, you click 'Forgot Enrolment ID or Password?' button in the JAPS login page, then click the 'Forgot Enrolment ID' button and provide mobile number and E-mail address. Enrolment ID will be sent via SMS/E-mail.
If you have forgotten your JAPS password only, you click 'Forgot Enrolment ID or Password?' button in the JAPS login page, then click the 'Request for an OTP' button and provide mobile number, E-mail address and Enrolment ID. You can then reset the JAPS password with the help of OTP received via SMS, by clicking the 'Already have an OTP?' button.
If you have forgotten the Enrolment ID and E-mail address/mobile number and payment has not been made, you must re-register. If you have made the payment, then contact the JAM office.
Question 4: For how many JAM papers can I apply?
Answer: A candidate can apply for either one or two out of the seven JAM test papers subject to the restriction imposed by the Test Schedule given in the Information Brochure or JAM 2015 website. The choice of the appropriate test paper(s) is the responsibility of the candidate. Some guidelines in this respect are suggested below.
The candidate is expected to appear in paper(s) appropriate to the discipline of his/her qualifying degree and/or based on the requirements of the academic programme to which he/she desires to seek admission.
The candidate is, however, free to choose any paper according to his/her admission plan, keeping in mind the eligibility criteria of the institutions in which he/she wishes to seek admission.
In all cases, the candidate must go through carefully the Information Brochure and/or the link 'Eligibility Requirements & MEQ' in the JAM 2015 website and check the ER and MEQ of the programme(s) in which the candidate wishes to seek admission before deciding on the test paper(s).
Question 5: Why should I choose three examination cities?
Answer: Generally, you will be allotted a centre in the examination city of your first choice. Only in cases, where it becomes difficult to accommodate you in the examination city of your first choice, your other two choices will be considered. A candidate is required to fill his/her primary as well as secondary choices, but should remember that because of operational constraints, the JAM committee reserves the right to add a new city or remove an existing one, and allot a city that may not be any of the three choices of a candidate.
Question 6: My power/internet connection failed during the application process, what do I do?
Answer: If you have clicked on the 'Save' button during the application process, the data you entered up to that point of time has been stored online. Simply login back to the JAPS website and continue the application process. If the data is not saved, you have to start the process afresh.
Question 7: What are the special provisions available for PwD candidates in JAM 2015 examination?
Answer: For PwD candidates with any category of disability (viz., blindness or low vision, hearing impairment, locomotor disability, and/or cerebral palsy), benefit will be given to only those who have at least 40% permanent physical impairment with respect to a body part/system/extremity/whole body, etc. In order to avail concession under the PwD category, the candidates should upload a recently obtained valid PwD certificate issued by competent authority.
A PwD candidate, if needed, can take the assistance of a Scribe during the JAM 2015 examination. Scribe is a person who can assist the PwD candidate by ONLY reading the instructions and the test paper displayed on the computer screen verbatim, and also in mouse-clicks, if the candidate is not able to do so. If the scribe is needed, then a PwD candidate should confirm the requirement of a scribe while filling up the application and must upload the PwD certificate.
Question 8: I have a problem in uploading my photograph and/or signature to the JAPS site. What do I do?
Answer: Please go through the How to apply? link for exact specifications for the photograph and signature files. Additionally, look at the .pdf file Screenshots of Filling JAM 2015 Online Application Form given in the top of page. If you create the files as per the specifications, then you should be able to upload the files easily.

Question 9: You are asking only the SC/ST and/or PwD candidates to upload the category certificate. What about the OBC (non-creamy layer) candidates? Do I have to upload my OBC-NCL certificate too?
Answer: No. You don't need to upload your OBC-NCL certificate at the time of applying for JAM 2015 examination. Category certificate is required at this stage only to claim the concessional rate for the application fee. The rank list will be prepared based on the category declared by the candidates in the application form.
However, you have to submit the OBC-NCL category certificate in the prescribed format along with other required documents when you submit your application form for admission after the declaration of JAM 2015 results. The final seat allotment will be done based on the OBC-NCL certificate submitted along with the application form for admission. Please refer to the Information Brochure for more information.
Question 10: How do I make the application fee payment for JAM 2015 examination?
Answer: You can make the application fee payment during the application process through either of the following modes:
Online payment from your netbanking/debit card/credit card through payment gateway.
Payment in cash at any SBI Branch using the challan generated through SBI's payment gateway MOPS.
Question 11: If I want the online payment (netbanking/debit card/credit card) option, how should I complete the application process?
Answer: After filling in the required fields in the ONLINE application form and after submitting the application form, proceed for payment by following the instructions. Your browser screen will redirect you from JAPS website to State Bank of India's MOPS (Multi Option Payment System) site. You have to choose the appropriate option through which you wish to make the online payment, like SBI netbanking, SBI Debit Card, Other Banks Debit Cards, Credit Cards, Other Banks Internet Banking, and proceed for payment. After the payment is successful, you will be redirected back to the JAPS website. You will now be able to download the complete filled in application form with fee payment details in .pdf format. Take a printout of the entire PDF file for your future reference/use.
Question 12: The power/internet connection failed during my online payment. What do I do?
Answer: When you can get back online, first check the status of your payment on the JAPS website. If the payment was received by JAM, a message to this effect will be displayed and now you can continue the usual process. If the payment was not received by JAM, you have to start with the payment step again, to complete payment.
Question 13: My netbanking account/debit card/credit card has been debited (money taken out) more than once. How do I get the money back?
Answer: This can happen if your bank account/debit card/credit card was used more than once or you pressed refresh or back/forward button of your internet browser. Any unaccounted or excess money that was received on behalf of JAM 2015 from this account will automatically be returned (credited) to the same bank account. Similarly, any unaccounted or excess money received from debit card/credit card account will be credited back to the same account.
Question 14: My bank account has been debited (money taken out), but JAPS website says that the payment has not been received. What do I do?
Answer: This happens because of some failure in internet transactions (including failure of internet connection at your end). As soon as possible, you MUST initiate a fresh payment process on the JAPS website, and make the payment again. The money that was debited (taken out) from your account in the first attempt, will be credited (put back) to your bank account. You will be charged only once. Any excess/unaccounted debits will be returned to you.
Question 15: Will I be provided the paper sheets for rough work and calculations during the test?
Answer: A scribble pad will be provided to the candidate that can be used to do the rough work. The candidate has to return the scribble pad after the examination.

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